Job Performance and Job Satisfaction: Roles of Organizational Commitment and Psychological Contract
Cheng-Wei Che1,Pei-Ling Tsui2,Ming-Chih Chen3,Ching-Sung Lee4,Yen-Cheng Chen5
Citation :Cheng-Wei Che,ey.al, Job Performance and Job Satisfaction: Roles of Organizational Commitment and Psychological Contract International Journal of Research in Tourism and Hospitality 2018, 4(1) : 18-26
This study empirically examined the relationship between job satisfaction and job performance of employees through the mediating effect of psychological contract and organizational commitment in the context of hospitality. Specifically, this study applied regression and Sobel test technique to identify these effects. The results of the analysis confirmed the relationships between our proposed variables. This result suggests that job satisfaction is a key factor in our explanatory model of job performance, in which job satisfaction generates positive effect and passes it onto job performance directly and indirectly. Psychological contract and organizational commitment are important mediators in the relationships between job performance and job satisfaction.