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  DOI Prefix   10.20431


 

International Journal of Managerial Studies and Research
Volume 7, Issue 1, 2019, Page No: 27-36

Intellectual Capital and Competitive Advantage of Selected Commercial Banks in Anambra State

Hope Ngozi Nzewi1*, Eze Ikechukwu Robert2, Adani Nnenne Ifechi3, Chigozie Patrick Monene4, Ohodah Martin5

1.Department of Business Administration, Nnamdi Azikiwe University, Awka Nigeria.
2.School of Management Technology, Federal University of Technology, Owerri Nigeria.
3.Department of Entrepreneurship, Nnamdi Azikiwe University, Awka Nigeria.
4.Department of Ports Management, Nigeria Maritime University, Okerenkoko, Delta State Nigeria.
5.Department of Management, University of Nigeria, Enugu Campus.

Citation : Hope Ngozi Nzewi, et.al,Intellectual Capital and Competitive Advantage of Selected Commercial Banks in Anambra StateInternational Journal of Managerial Studies and Research 2019 , 7(5) : 27-36.

Abstract

The visible bureaucratic bottleneck hindering employees to fully utilize their competencies, skills and abilities in the banks despite the banks persistent recruitment of competent employees necessitated this study. The objective of the study was to determine the relationship that exists between Intellectual Capital and Competitive Advantage of selected Commercial Banks in Anambra State. Survey research design was employed. The population of the study consisted of 100 employees of the selected banks. Data were collected through the use of 5-point Likert scale structured questionnaire. Crombach Alpha reliability test was used to ascertain the level of internal consistency of the instrument. The analysis was done using Simple Regression with Ordinary Least Square Method (OLS) at 5% level of significance. The result revealed that there is a positive relationship existing between Human Capital and Employee Innovativeness and that a 95% change in the dependent variable (Employee Innovativeness) was accounted for by changes in the independent variable (Human Capital). It was concluded that human capital has a significant relationship with employee innovativeness. Therefore, we recommend that organizations need to recruit intellectually capable employees and empower them in the organization to utilize their skills and competencies. Besides, there is need to reduce the bureaucratic bottlenecks so as to encourage employees to use their initiatives and discretions to carry out certain aspects of their job.


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