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  DOI Prefix   10.20431


 

International Journal of Managerial Studies and Research
Volume 6, Issue 7, 2018, Page No: 20-33

Using the Motivation-Attributes-Skills-Knowledge Validation Model in Implementing Knowledge Management Strategies in Small and Midsize Employers (SME'S): A Theoretical Study

Jeff Stevens1*, Jim Chen1

1.Assistant Professor, McNeese State University, USA.

Citation : Jeff Stevens, Jim Chen, Using the Motivation-Attributes-Skills-Knowledge Validation Model in Implementing Knowledge Management Strategies in Small and Midsize Employers (SME'S): A Theoretical Study International Journal of Managerial Studies and Research 2018 , 6(7) : 20-33

Abstract

Knowledge management (KM) program development has historically been a major obstacle for small and midsize enterprises (SMEs') to achieve. In this theoretical study, we illustrate how many SMEs struggle to develop knowledge management programs along with general knowledge transfers. Therefore, the authors will link the competency cluster validation model, the Motivations-Attributes-Skills-Knowledge Model (MASK), with the SMEs' knowledge management program development to address the challenges a SME faces in developing a KM program. The MASK is an upward focused, sequential competency validation model providing ease and speed of implementation for SMEs when developing a knowledge management program. The Motivations-Attributes-Skills-Knowledge Competency Cluster Validation Model (MASK) could successfully serve as a foundation and process for the construction of a knowledge management program in a SME. It also addresses the main challenges facing SME's as they struggle to develop knowledge management programs along with general knowledge transfers. This paper follows a format provided in A. T. Arikan's Interfirm Knowledge Exchanges and the Knowledge Exchanges Capability of Clusters (Arikan, 2009) in that it illustrates eight (8) proposal that could aid a SME in developing a knowledge management program. This theoretical study also followed the Critical Incident Technique (CIT) method as this methodology provides a productive practical framework for this theoretical study (Flanagan, 1954). This research outlines several proposals pertaining to each step in the MASK and how they serve as strong foundation for SME's to develop a KM program. Further, this theoretical study relates each step of the MASK and how it functions in developing a SME knowledge management.


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