An Exploratory Study of Professional Conflicts and Disputes within the Construction Industry
Opata Christian Narh 1, Eric Edwin Owusu 2, Dr. K. Oduro-Apeatu 3, Tettey-Wayo John Narh 4
Citation : Opata Christian Narh, Eric Edwin Owusu, Dr. K. Oduro-Apeatu, Tettey-Wayo John Narh, An Exploratory Study of Professional Conflicts and Disputes within the Construction Industry International Journal of Managerial Studies and Research 2015 , 3(12) : 44-65
The construction sector is a vital part of any economy because of its size and the potential role it can
play in the developmental efforts of the economy. Construction is often used as an indicator of socio-economic
development of a nation and therefore it is indispensable in the process of development.
The nature of the construction industry in Ghana is such that there is an inherent conflict between the major
stakeholders. This study is aimed at determining the nature and causes of professional conflicts in the
construction industry, their possible effects on the industry and developing ways of reducing or eradicating
them.
The study begins with a look into previous works on the topic by various authors. Questionnaires were also
given out to various stakeholders in the construction industry basically consultants and contractors with the aim
of identifying construction disputes and conflicts and ways of preventing them in Ghana. Data gathered were
quantitatively and qualitatively analyzed. The survey came out that conflicts exist at project sites and that
among the causes included failure of clients to honour payments, unclear and incomplete description of items in
the Bills of quantities and delays in time for project completion among others.
In order to reduce conflicts at project sites, the study makes some recommendations which include the
employment of qualified personnel and adequate funding for projects.
The study concludes that conflicts do really exist and their resolution is associated with high financial costs.
Special attention should therefore be paid to every detail of the construction process.