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  DOI Prefix   10.20431


 

International Journal of Managerial Studies and Research
Volume 3, Issue 12, 2015, Page No: 44-65

An Exploratory Study of Professional Conflicts and Disputes within the Construction Industry

Opata Christian Narh 1, Eric Edwin Owusu 2, Dr. K. Oduro-Apeatu 3, Tettey-Wayo John Narh 4

1.Lecturer, Secretarial and Management Studies Department, Kumasi Polytechnic, Ghana
2.Senior Lecturer, Department of Entrepreneurship and Finance, Kumasi Polytechnic, Ghana
3.Chartered Management Consultant
4.Lecturer, Procurement Department, Kumasi Polytechnic, Ghana


Citation : Opata Christian Narh, Eric Edwin Owusu, Dr. K. Oduro-Apeatu, Tettey-Wayo John Narh, An Exploratory Study of Professional Conflicts and Disputes within the Construction Industry International Journal of Managerial Studies and Research 2015 , 3(12) : 44-65

Abstract

The construction sector is a vital part of any economy because of its size and the potential role it can play in the developmental efforts of the economy. Construction is often used as an indicator of socio-economic development of a nation and therefore it is indispensable in the process of development.

The nature of the construction industry in Ghana is such that there is an inherent conflict between the major stakeholders. This study is aimed at determining the nature and causes of professional conflicts in the construction industry, their possible effects on the industry and developing ways of reducing or eradicating them.

The study begins with a look into previous works on the topic by various authors. Questionnaires were also given out to various stakeholders in the construction industry basically consultants and contractors with the aim of identifying construction disputes and conflicts and ways of preventing them in Ghana. Data gathered were quantitatively and qualitatively analyzed. The survey came out that conflicts exist at project sites and that among the causes included failure of clients to honour payments, unclear and incomplete description of items in the Bills of quantities and delays in time for project completion among others.

In order to reduce conflicts at project sites, the study makes some recommendations which include the employment of qualified personnel and adequate funding for projects.

The study concludes that conflicts do really exist and their resolution is associated with high financial costs. Special attention should therefore be paid to every detail of the construction process.


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